i have a electrolux front load washer with a e91 code lights



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JustAnswer Customer: i have a electrolux front load washer with a e91 code lights only on screen none on switches.this is new washer
Mike: Home Appliance Technician: Hello my name isXXXXX will be assisting you with this problem today.
Mike: Home Appliance Technician: Thanks for trusting JA to help you with this appliance question.
Mike: Home Appliance Technician: Can you give me a minute to look up that error code please.
Mike: Home Appliance Technician: Thanks Von, the error code means there is a communication problem between the user interface and the main control board.
Mike: Home Appliance Technician: You would need to remove the top panel of the machine, then once off remove the control console, You will see a wire harness running from the interface and the main control, Unplug this harness at both ends and then re seat them back into the controls, If this fails to clear the problem then you likely have a bad main control board.
Mike: Home Appliance Technician: If the machine is covered by the warranty still I would call Electrolux and schedule warranty service since the control board will be free.
Mike: Home Appliance Technician: I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.
Mike: Home Appliance Technician: If I have answered your questions to your satisfaction please feel free to come back at any time after rating me “Excellent service” for additional questions you may have at no further charge 🙂 Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.
Mike: Home Appliance Technician: Thanks!
Mike: Home Appliance Technician: Mike.
JustAnswer Customer: i shipped out of country no warranty
Mike: Home Appliance Technician: Ok in that case Von maybe the wire harness has come loose, If not the control board would need to be purchased and then replaced.
Mike: Home Appliance Technician: I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.
Mike: Home Appliance Technician: If I have answered your questions to your satisfaction please feel free to come back at any time after rating me “Excellent service” for additional questions you may have at no further charge 🙂 Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.
Mike: Home Appliance Technician: Thanks!
Mike: Home Appliance Technician: Mike.
JustAnswer Customer: how do i get front panel off
Mike: Home Appliance Technician: You would need to get the top panel off by removing the 3 screws along the rear lip of the machine, Slide the top back and lift it off.
Mike: Home Appliance Technician: Once off remove the visible screws along the top of the control panel and the screws inside the detergent dispenser, Unclip the top of the control panel, it should come right off.
Mike: Home Appliance Technician: I would like to earn your highest rating, if you are not totally satisfied with my answer please hit the continue button.
Mike: Home Appliance Technician: If I have answered your questions to your satisfaction please feel free to come back at any time after rating me “Excellent service” for additional questions you may have at no further charge 🙂 Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.
Mike: Home Appliance Technician: Thanks!
Mike: Home Appliance Technician: Mike.
Mike: Home Appliance Technician: Hi, I’m just following up with you to see how everything is going.
Mike: Home Appliance Technician: Did my answer help?
Mike: Home Appliance Technician: If you are still having a problem please feel free to come back for additional assistance.
Mike: Home Appliance Technician: Let me know, Mike
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